No sound on live TV and VOD?

Getting No sound on some or all channels?

 

Go to the app’s  SETTINGS and in ADVANCED SETTINGS

loader_1_newadvanced_settings

Change ALTERNATIVE AUDIO DECODER to ENABLED.

Alternative Audio Decoder option is NOT available on all platforms.

audio_decoder

Go back and go to REBOOT APPLICATION.

reboot

It is possible that some channels have no sound due to incompatible codecs.

Alternative Audio Decoder option is NOT available on all platforms.

Please check if you have sound on the Demo channels inside the app’s Embedded Portal before opening a ticket.

We do not offer or operate IPTV access, channels or providers.